How GemStix Works
Your journey to discovering exceptional cigars, great value, and curated for your taste.
Sign Up & Share Your Preferences
Choose your subscription tier and complete our taste preference quiz. Tell us about your flavor preferences, strength preferences, and smoking occasions.
Expert Curation
Our cigar experts hand-select premium cigars tailored to your unique taste profile.
Monthly Delivery
Your curated selection arrives at your doorstep ready for you to savor and enjoy.
Seamless Feedback Experience
Personalized app is like a connoisseur in your pocket. Honing your next selection and exploring your palate.
Shipping & Delivery
Processing and Transit Times
Orders typically ship within 7–10 business days after payment is processed. Once shipped, delivery generally takes 3–7 business days, depending on your location. Subscription shipments follow the recurring schedule established during enrollment.
Packaging and Privacy
Cigars are packaged in protective, humidity-controlled materials to help maintain freshness during transit. All shipments are sent in plain, unmarked packaging for your privacy.
Shipping Coverage
Gemstix ships within the continental United States to locations where tobacco delivery is legally permitted. We do not ship internationally or to P.O. Boxes, APO/FPO addresses, or U.S. territories. We maintain a list of restricted states and will verify availability during checkout.
Delivery Requirements
Carriers may refuse to leave packages unattended to ensure an adult signature (21+) and government-issued photo ID.